SWStephen Wilkinson

Resume

Stephen Wilkinson

Palm Bay, Florida | stephen@stephenwilkinson.dev | stephenwilkinson.dev | github.com/wilkins4

Cybersecurity student, IT support candidate, and software developer. Focused on entry-level IT support, help desk, desktop support, and junior security support roles where clear troubleshooting, documentation, and dependable follow-through matter.

GitHub

Summary

Cybersecurity student at Eastern Florida State College with a background in web development, troubleshooting, and technical documentation. Comfortable working across Windows, Linux command line, networking fundamentals, Git, Python, JavaScript, and hands-on lab environments. Looking for entry-level IT support, help desk, desktop support, or junior security support roles.

Core Skills

  • IT Support and Troubleshooting Windows 10/11, user support, issue intake, troubleshooting notes, system cleanup, account setup, software installation, printer and device troubleshooting, and follow-up documentation.
  • Networking Fundamentals TCP/IP, DNS, DHCP, Wi-Fi troubleshooting, router and access point setup, switch configuration, connectivity testing, network diagrams, and Wireshark traffic analysis labs.
  • Cybersecurity Foundations Digital forensics coursework, Windows security settings, incident documentation, log review, packet analysis, access control fundamentals, and backup and recovery planning.
  • Systems and Homelab Linux command line, Docker, NAS storage, Raspberry Pi, home network documentation, file sharing, backup workflows, remote access planning, and hardware troubleshooting.
  • Development and Documentation HTML, CSS, JavaScript, React, Python, Git, GitHub, VS Code, technical notes, project documentation, Markdown, and automation scripts.

Education

Eastern Florida State College

Cybersecurity, in progress

Canisius University

BS Digital Media Arts, 2016

Certifications

CompTIA A+, in progress.

Experience

Front-End Developer

August 2023 to present

  • Built and maintained responsive websites and small application prototypes.
  • Used HTML, CSS, JavaScript, React, Git, and GitHub.
  • Translated user goals into working technical solutions and iterative fixes.
  • Used debugging, documentation, version control, and clear handoff notes.

Cook and Cashier, Samson's Concessions

September 2020 to April 2023

  • Delivered customer-facing service in a fast-paced environment requiring accuracy and professionalism.
  • Managed order flow, communication, and problem solving during busy service periods.
  • Built habits around reliability, teamwork, accountability, and calm issue handling.